Safaricom WhatsApp number has been a very sought after phone number in Kenya by various smartphone ussers particularly in Kenya. This has mainly been the positive result of increasing internet coverage in Kenya. Safaricom is Kenya’s most innovative telecommunications company in Kenya and Africa having invented the Mobile Money Transfer Platform called MPesa.
Safaricom alone is a very big contributing factor to the increasing population of Kenyans online since Safaricom is always actively involved in marketing their products in new ways which seem to serve their customers very well. The company has invested in Various Markets in the Tech industry some of them being the mobile apps space where they have a music streaming application called Songa.
Safaricom Kenya unveiled Zuri , their new Chat Bot that is designed to help customers to solve routine issues with their Safaricom lines. The application can be used to do the following tasks without having to go through a customer service agent.
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If you want to interact with the chatbot all you have to do is to add the following safaricom WhatsApp phone number to your contacts and send a WhatsApp message to +254722000100
- Marketing Messages Management
- Retrieval of PUK
- Reversal of Mpesa transactions
- Airtime Top Up
- Chargeable SMS services deactivations
Access to Safaricom Home
Zuri is also available on Telegram and Facebook’s Messenger.